At Aroma Mood Canada, we are committed to providing reliable shipping services across Canada. We process and ship orders Monday through Friday, excluding holidays.
All orders are processed within 1-2 business days from our Winnipeg facility at 1206 Spruce St. You will receive a confirmation email with tracking information once your order ships.
We partner with trusted Canadian carriers including Canada Post and Purolator to ensure safe and timely delivery of your aromatherapy products.
Once your order ships, you'll receive a tracking number via email. You can track your package's status and estimated delivery date through our shipping partners' websites.
Currently, we only ship within Canada. We're working on expanding our shipping services to other countries in the future.
Essential oils and aromatherapy products require special handling during shipping. We package all items carefully to prevent damage and leakage during transit.
Some products containing essential oils are classified as dangerous goods and may have shipping restrictions to certain areas. We'll notify you if any items in your order are affected.
If your package appears damaged upon delivery or hasn't arrived within the expected timeframe, please contact our customer service team:
Please ensure your shipping address is accurate and complete. Additional charges may apply for packages returned due to incorrect addresses.
During peak seasons and holidays, delivery times may be extended. We'll notify you of any potential delays when you place your order.
We use eco-friendly packaging materials whenever possible and encourage our customers to recycle or reuse shipping materials.
If you have any questions about our shipping policies or need assistance with your order, please don't hesitate to contact us:
Last updated: July 27, 2025